This course presents a managerial perspective on the Executive PA role. It is essential training for PAs who would like to be first class business partners to their bosses.

This challenging and enjoyable course develops and stretches the PA’s skill-set while developing her/his personal brand. PAs can practice essential soft skills such as influencing skills, presenting ideas to management, project management and win-win negotiation through the use of practical case studies and exercises.

This course also explores the objectives of the modern Executive PA role and the skills that today’s Executive PA must master. PAs learn techniques for adding significant value to their role and strategies for managing and organising multiple bosses, while building productive working relationships with their bosses.

Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers.

• Practice advanced administration techniques to effectively run the office of a senior manager.
• Build excellent relationship with the manager and maximize productivity.
• Acquire modern concepts and strategies related to the job in order to carry out responsibilities with a high degree of competence.
• Apply professional business-writing techniques in e-mails.
• List the main causes of stress and prepare an action plan to keep it under control.
• Prepare and organize a professional meeting, write its agenda and take minutes accurately.
• Demonstrate professional skills in communicating with the internal/external public in an effective manner.

Accra: 08 – 12 Jan      01 – 05 April    15 – 19 July     14 – 18 Oct 2024

Dubai: 22 – 26 Jan     25 Mar – 29March       17 – 21 June    26 – 30 Aug 2024

Texas: on request