The Work Of The Hr Department

DURATION

5 days

DATE

25 – 29 Nov, 18 – 22 Mar, 2 – 6 Sep, 7 – 11 Jan, 22 – 26 Jul 2019

FEE

£3850

LOCATION

Holiday Inn Express Hotel 1 Priddys Yard Croydon CR0 1TS

Course Objective:

Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers” job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.

This Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide participants those skills and assist them with certain Human Resource situations.

Who should attend

This course is designed for HR professionals, non HR professionals, Directors and managers who want to gain a further understanding of the HR Function

Course Objectives

After studying this course, you should be able to:

  • explain the scope of HR
  • understand the meaning and nature the HR Department
  • appreciate how HR Department works
  • describe how HR Department can be informed by a knowledge of labour markets and product markets locally, nationally and internationally
  • describe the dynamic nature of global competition and of social and technological trends and their significance for HR practice.

This course can also be taken in

Accra:  7 – 11 Oct, 4 – 8 Feb, 6 -10 May, 8 – 12 Jul, 23 – 27 Sep 2019

Dubai:  23 – 27 Dec, 21 -25 Jan, 18 – 22 Feb, 15 – 19 Apr, 24 – 28 Jun 2019

Texas: on request

Course Content

The Strategic Management Plan

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: A History of Human Resources

  • A Brief History
  • What is Human Resources Today?

Module Three: The Interview Process

  • The General Format
  • Types of Questions
  • Do”s and Don”ts

Module Four: Employee Orientation

  • The Orientation Process
  • The Role of Management and the Role of Human Resources
  • Tips and Tricks

Module Five: Following Up with New Employees

  • Daily Checklist for the First Week
  • Following Up at the End of the Week
  • Weeks and Months Later

Module Six: Workplace Safety

  • Understanding Your Role and Responsibilities
  • Understanding Local Rules

Understanding Industry-Specific Rules

Module Seven: Dealing with Harassment And Discrimination

  • Defining Harassment
  • Types of Workplace Discrimination
  • A Manager”s Responsibility
  • An Employer”s Responsibility

Module Eight: Workplace Violence

  • Defining Violence
  • A Manager”s Responsibility
  • An Employer”s Responsibility

Module Nine: Managing Employee Performance

  • Choosing the Time and Place For Feedback
  • Types of Employee Appraisals
  • Using the Feedback Sandwich
  • Encouraging Growth and Development

Module Ten: Disciplining Employees

  • Understanding Your Role
  • Understanding Your Choices
  • Having the Meeting
  • Following Up

Module Eleven: Terminating Employees

  • Documenting Events
  • Preparing for the Decision
  • Making the Decision
  • Communicating the Decision

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Book this course

please send us your details & someone from our team will get back to you

The Work Of The Hr Department

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