A tool for collaboration between union at all levels (National, Zonal and Branch) and Management

DURATION

5 days

DATE

24 – 28 March 2025

FEE

£5600

LOCATION

The Business Xchange Hub, Marco Polo House
3-5 Lansdowne Road, Croydon, Surrey, CR0 2BX United Kingdom

Course Overview

This course will introduce you to the latest and world best practices tools for collaboration between Union at all levels (National, Zonal and Branch) and Management. The course is very practical and highly rewarding. It is about the maintenance of the employment relationship, essentially how trade unions and management of an organisation interact and can cooperate to achieve best outcomes for all parties

This interactive course will provide participants with current and important information on the structure, functions and objectives of Trade Unions. It will also explore transformational IR/ER and encourage good working relationships with all stakeholders.

Who should attend

  • Anyone involved in Industrial Relations (IR), Employee Relations (ER) or Labour Relations
  • Union Delegates and Officials
  • Human Resource Management (HRM) Professionals
  • Employee Relations (ER) Personnel
  • Industrial Relations (IR) Personnel
  • Those managers who would benefit from an understanding of trade union and IR issues
  • Anyone who wants to learn practical skills in labour negotiation and workplace mediation

Course Outline

  • Employee, Labour & Industrial Relations in Nigeria
    • The Context for Employee & Industrial Relations
    • Trade Unionism in Nigeria – Past, Present & Future
    • Survival / Relevance of Trade Unions – Tools for Engagement
    • Current Global Trends in Employee & Industrial Relations
    • The Changing Employment Relationship and Psychological Contract

     

    Negotiation Skills for Industrial Harmony

    • A Win-Win Approach to Negotiation
    • Stages of Negotiation
    • The Coleman Raider “Bare-Bones” Model
    • Exploring Competition and Cooperation
    • Introduction to Reframing Techniques

     

    Managing Conflict and Promoting Industrial Harmony

    • Resolving and Managing Conflict
    • Avoiding Conflict Escalation
    • Alternative Dispute Resolution (ADR)
    • Understanding Arbitration, Conciliation and Mediation
    • Workplace Mediation Techniques and Skills

     

    Key 2nd Decade Issues for the Workplace

    • Emerging Workplace Issues for ER / IR and Trade Unionists
    • Understanding Mental Health in the Workplace
    • Mental Health First Aid (MHFA) Techniques
    • Workplace Bullying – Analysis, Intervention and Prevention
    • The Future of Work – Robotics, Artificial Intelligence (AI) and the Flexible Firm

     

    The Tools of Engagement

    • Understanding Transformational Leadership
    • The Power of Empathy
    • Principles of Engagement
    • The Importance of Stakeholder Engagement
    • Personal Action Planning

Course Content

  • Course highlight:

    • The importance of a Management – Trade union partnership
    • The employment relationship and the psychological contract
    • Managing workplace conflict, mental-health first aid and workplace bullying
    • Negotiation techniques that promote a win-win approach
    • Ways to keep any Trade Union strategically evolving and relevant

     

    Course Objectives

    • Develop a collaborative approach to Industrial Relations (IR) & Employee Relations (ER)
    • Examine techniques for enhancing & transforming Industrial Relations (IR), Employee Relations (ER) and Trade Unionism
    • Appreciate the importance of employee engagement and empowerment
    • Critically analyse effective conflict resolution and workplace mediation
    • Describe the emerging challenges to trade unions globally and in Africa

     

    Organisational Impact

    • An appreciation of the benefits of transformational Industrial Relations (IR), Employee Relations (ER) and Trade Unionism
    • A focus on best-practices in labour and industrial relations in the African context
    • Stronger labour-management relations
    • Reduced time and costs spent on grievance arbitration
    • Promoting and supporting collaboration in workplace negotiations

     

    Personal Impact

    • Improve your effectiveness as a trade union delegate, official or HR/IR/ER Professional
    • Develop practical, transferable skills and competencies
    • Better understand the future of labour and industrial relations in Africa
    • Practical skills in the skills of workplace mediation
    • Learn about the best ways to negotiate and minimise conflict

Book this course

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