Business Continuity and risk management systems


5 days


Not set


Face 2 Face


Not Set


The Business Xchange Hub, Marco Polo House 3-5 Lansdowne Road, Croydon, Surrey, CR0 2BX United Kingdom

Course Overview:

Unplanned events can have a devastating effect on business organisations. Crises such as fire, damage to stock, illness of key staff or IT system failure could all make it difficult or even impossible to carry out your normal day-to-day activities.
Business Continuity and Risk Management Systems (BCRMS) is about building and
improving resilience in your organisation, identifying critical products and services,
processes and the most urgent activities that deliver them. Once this analysis is
complete, solutions are considered and plans developed that will enable you to
continue your key operations and activities to recover quickly and effectively, after
any type of disruption whatever its size or nature.
In this course, you will gain the skills to identify mission-critical continuity needs,
define sources of risk, create an incident response team charter, implement a
Business Continuity Management System (BCMS), and improve organisational
resilience. Learn how to build a disaster recovery plan and implement a BCMS to
ensure your organisation is protected from the constant risk of business disruptions caused by internal and external threats. The course will cover best practices with a special focus on ISO 22301, the International Standard for BCM
The course will also enable participants to sit for CBCI certification exam.
The CBCI Certification Course is based on the BCI Good Practice Guidelines (GPG)
2018, the independent body of knowledge for good business continuity (BC)
This course can lead participants to becoming a member of the BCI, which provides internationally recognised status and demonstrates both professional and technical competency in business continuity.
The Examination comprises of 120 multiple choice questions to be answered in 2
hours (+ an extra 30 minutes for non-native English speakers).
Those who pass the examination are entitled to use the post nominal designation of CBCI – Certified by the Business Continuity Institute (BCI).
Exam fee and certification is included in the fee.

Course Objective

This training course is intended to meet the current and future technical and
professional needs of BC professionals working in organisations of any size, industry
or sector worldwide. It offers a comprehensive understanding of the methods,
techniques and approaches used by BCM professionals worldwide to develop,
implement and maintain an effective BC programme.
By the of this course, participants will be able to:

    • Business Continuity Lifecycle Management
    • Establish business continuity policy, objectives, targets, controls, and
    • Develop an effective a crisis management plan.
    • Effectively conduct an impact analysis and risk assessment
    •  Identify and select Business Continuity strategies.
    • Develop a crisis communication strategy.
    • Developing plans for Cyber Security.
    • Developing plans for Business Resiliency.
    • Set BCM in the organisational context.
    • Coordinate the response following an incident.
    • Test, maintain, and improve the BCMS.
    • Prepare participants to sit and pass the CBCI certification examination.

Course Content

  1. Business Continuity Lifecycle Management:
    – Evolution of BC Planning and Standards in USA and elsewhere
    – Overview of ISO 22301: Plan-Do-Check-Act cycle

    2. Establish business continuity policy, objectives, targets, controls, and
    – Context of the Organization
    – Defining Scope of the Business Continuity Management System (BCMS)
    – Setting corporate policies, objectives and budgets
    – Leadership
    – Gaining Management Commitment
    – Defining the Corporate BC Policy
    – Assigning accountability for the Business Continuity program
    – Establishing the Business Continuity teams.

  2. Crisis Communications
    – Communicating proactively with customers, suppliers, and other stakeholders.
    – Addressing the needs and concerns of employees and their families
    – Guidelines for Effective Media Relations—broadcast interviews, print media,
    news conferences, social media
    4. Awareness and Training
    – Defining your Awareness and Training Requirements
    –  Implementing the Program
    – Managing the Ongoing Program
    5. Business Impact Analysis and Risk Assessment – What threatens your
    – Understanding the need for a Business Continuity program
    – Defining your organization's Business Continuity requirements
    – Conducting a Business Impact Analysis
    – Conducting a Business Unit Risk Assessment
    6. Identifying and selecting Business Continuity strategies for:
    – Mitigating risk
    – Reducing impact
    – Recovering technologies
    – Resuming business operations
    7. Developing plans for Cyber Security
    – Determine risks and impacts of disruption
    – Establish effective Cyber Security protocols and incident response procedures.
    8. Developing plans for Business Resiliency
    – Initial response and assessment
    – Interim contingencies
    – Resource provisioning
    – Business recovery
    – Return to normal

Who should attend

This course is designed for new or experienced BCM practitioners, executives, managers, business continuity planners and business unit staff who are involved with business continuity planning. It is also highly useful for internal and external auditors, security managers, records managers, information technology managers, crisis managers, senior IT staff, administrative heads, and others responsible for the administration of any organization.

This course can also be taken in

Accra:  TBA

Dubai:  TBA

Texas: On Request

9. Developing a Crisis Management Plan:
– Creating a Crisis Management Team
– Establishing on-site and off-site Command Centres
– Escalating emergencies and activating Business Continuity teams and plans
– Crisis management checklists to help the CMT with ‘crisis project management’
10. Key Components in a Crisis Management Plan:
– Decision-making authority
– Coordination with public authorities
– Human resources issues
– Financial control issues
– Legal, contractual and regulatory issues
11. Review of Techniques for Training and Exercising Business Continuity Teams:
– Table Top Exercises
– Simulation Exercises
– Drills
– Operational Exercises
– Mock Disasters
12. Setting Test and Exercise Objectives:
– Planning and Preparation
– Measuring Success and Performance
– Critical Success Factors
13. Review of Techniques for Validating and Maintaining Business Continuity Plans:
– Desk Checks; Peer Reviews
– Structured Walkthroughs
– Standalone Tests; Integrated Tests
– Operational Tests
– Call Tree Tests
14. Plan Maintenance:
– Establishing a repository for all plan documentation and procedures
– Implementing a Change Control system
– Administering the maintenance process
– Developing and ensuring compliance with corporate policies and standards
15. Plan Evaluation:
– Identifying significant changes to business units and critical operating processes
– Reviewing current strategies for reducing risk, reducing impact, recovering
computer systems, resuming business operations
– Reviewing and updating Business Continuity requirements
– Auditing the Business Continuity program
16. Plan Administration:
– Administering the plan maintenance process
– Centralized versus decentralized administration
– Managing access and dissemination of plan contents
– Generally Accepted Business Continuity Best Practices


The CBCI Examination consists of 120 multiple choice questions. The exam is 2 hours long. A score of 70 is required to pass, and a score of 85 or above is a pass with Merit. Upon achieving a ‘Pass’ or ‘Pass with Merit’ grade, the CBCI certification is valid for three years from the exam date and holders may use the post-nominal CBCI.

The exam is usually taken on the afternoon of the fifth day of the course, following revision in the morning. It starts at approximately 13.00. You may also take the exam online via the BCI at a later date. The paper exam is currently available in English;
other languages will be made available by the BCI soon. The exam is graded and your results emailed 4-6 weeks after completion. A pass is valid for three years.

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Business Continuity and Risk Management Systems

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