Coaching and Mentoring for Leaders and Managers


5 days


27 Feb – 03 March, 12 – 16 June, 11 – 15 Sept, 27 Nov – 01 Dec 2023




The Business Xchange Hub, Marco Polo House
3-5 Lansdowne Road, Croydon, Surrey, CR0 2BX United Kingdom

Course Overview

Leaders and managers are not generally looking to become coaches but they do want to develop a ‘coaching management style’ to be able to unleash potential in their organization.
This course is designed specifically to develop a coaching style of management and leadership. Deep learning and long-term behaviour change are supported through a blend of techniques.

Course Objective:

The training offers a unique opportunity to develop authentic and powerful coaching and leadership in organizations which integrates performance and purpose.

Who should attend

• leaders and managers who want to develop a coaching style of leadership;
• leaders implementing organizational change;
• Managers and professionals looking to retain and develop talent or build the coaching capability within their organization.

This course can also be taken in

Accra: 20 – 24 Feb, 05 – 09 June, 04 – 08 Sept, 27 Nov – 01 Dec 2023
Dubai: 20 – 24 Feb, 15 – 19 May, 24 – 28 July, 25 – 29 Sept 2023

Texas: On Request

Course Content

• Establishing agreements – Developing strong relationships with direct reports
• Understanding coaching principles and the GROW Model – Introducing a new approach to management
• Establishing trust – Creating a safe, supportive, blame-free and challenging environment through mutual respect and trust
• Active listening – Enhanced, open communication, clarity and partnership
• Powerful questioning – Empowering direct reports
• Asking permission – Partnering and creating ownership for direct reports
• Coaching feedback – Development of direct reports and effective performance management reviews
• Setting goals that energize and motivate – Development of direct reports, performance management and aligning individual purpose and organizational targets
• Setting/reviewing actions – Enhanced performance management
• Creating awareness for current performance and behaviours – Enhanced performance management and empowerment
• Building responsibility for improvements and solutions – Innovation and risk-taking
• Building coaching behaviours that will be sustained – Sustainability and job satisfaction

Book this course

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Coaching and Mentoring for Leaders and Managers

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