Conflict Management between the Union and Management
COURSE OVERVIEW
DURATION
5 days
DATE
20 – 24 Feb, 05 – 9 June, 04 – 8 Sept, 20 – 24 Nov 2023
FEE
£4500
LOCATION
The Business Xchange Hub, Marco Polo House
3-5 Lansdowne Road, Croydon, Surrey, CR0 2BX United Kingdom
Course Outline:
Module 1: Introduction
- Progression of rights – an overview
- The Constitution and freedom of association
- Job seekers and freedom of association
Module 2 : Freedom of association
- The protection in terms of labour law
Module 3 : Defining a Trade Union
- Purpose of a Trade Union
- Role players in a Trade Union
Module 4 : Representativeness
- The rights of Trade Unions
- How do you know the employees are unionised?
- Can I prevent employees to join?
- Defining representativeness
- Principle of majoritarianism v plurality
Module 5 : Modules of the LRA
Module 6 : The majority Trade Union
- Shop stewards
- How many may the Union have?
- Full time shop stewards
- Time off for shop stewards and office bearers
- Misconduct of shop stewards
- The role and function of shop stewards
- How to deal with the difficult shop steward
Module 7 : Organisational rights & recognitions
- Right to establish a threshold
- Collective bargaining and collective agreements
- Consultation and negotiation
- Destructive collective behaviour
- Collective agreements and recognition agreements
- The duty to bargain – does it exist?
- Disputes
Module 8 : How to prepare for Union meetings
- The process of entering the workplace from recruitment to majority Union
- Preparation and strategy for meetings
- The negotiation process
Module 9 : Conflict resolution
- Main sources of conflict
- Assumptions and perceptions
- Positive and negative characteristics of conflict
- The impact of negative conflict on the relationship with the Union
- Techniques on identifying and managing conflict
- Do’s and don’ts of conflict management
- Mediation processes
- Building and maintaining relationships
- The attributes of a good conflict manager
Module 10 : Examples & Exercises
- Examples and Exercises
Module 11 – Access to the workplace
Module 12 – Deduction of levies
Module 13- Time off for office bearers
Module 14 – Shop stewards
Module 15 – Disclosure of information
This course can also be taken in
Accra: 06 – 10 March, 19 – 23 June, 18 – 22 Sept, 11- 15 Dec 2023
Dubai: 06 – 10 March, 29 May – 02 June, 7 – 11 August, 9 – 13 Oct 2023
Texas: On Request
Who should attend
The ideal delegate would be managers, shop stewards, union officials and office bearers and IR managers.
Book this course
please send us your details & someone from our team will get back to you