Whether negotiating with suppliers or clients, trade unions or colleagues in other departments, negotiation skills are important in today’s complex and difficult environment. This two-day course will help participants to refine their personal skills and behaviors as negotiators. We will also help participants to develop their negotiating strategies and approaches to complex negotiations. Dealing with difficult situations and interpersonal conflict will be a major part of this practical and participative course.

Run as it features here, or run in-house where the content can be tailored to suit your organizational needs; cost effective if a number of people require training.  Call our in-house training team to discuss your particular requirements on

By the end of the Effective Negotiation Strategy course, you’ll be able to:

• recognize the phases involved in all negotiations
• recognize the key interpersonal skills you will need at each phase
• know how to prepare and plan before each phase
• know your preferred negotiation style, and its strengths and weaknesses
• understand how blockages and deadlocks happen, and what to do
• know how influencing and persuasion skills contribute to a productive negotiation
• better handle difficult people and conflict situations
• Work more effectively as part of a negotiating team.

Effective Negotiation Skills is the course for you if you deal with difficult negotiators or if you’re already involved in challenging or complex negotiations; where you may need to focus your skills and style with flexibility.

Accra: 23 – 27 Jan, 08 – 12 May, 31 July – 04 August, 30 Oct – 03 Nov 2023

Dubai: 30 Jan – 03 Feb, 03 – 7 April, 26 – 30 June, 4 – 8 Sept 2023

Texas: On Request