Effective office management and practice is an exciting and interactive programme. It is designed to provide office administrators, supervisors of clerical and administrative staff, executive secretaries and personal assistants the opportunity to review and develop the interpersonal and professional skills they need to do their jobs effectively – thereby contributing to their own, their boss’ and their organisation’s success.

• Extend their understanding of their roles and the key contribution they make to organisational success
• Review their working relationships
• Review and develop their personal organisation, communication and interpersonal skills
• Develop an action plan to help themselves, their boss and other colleagues work in more effective and efficient ways

Effective office management and practice is a highly interactive programme, providing everyone with an opportunity to exchange views and learn from each other’s experiences. The programme also includes a range of case studies, management games discussions and exercises.

• All administrative personnel, office managers, team leaders, and people newly appointed to supervisory roles, along with Secretaries and PA’s within the office environment, who want to build on their skills and knowledge

Accra: 30Jan – 03 Feb, 15 – 19 May, 07- 11 August, 06 – 10 Nov 2023

Dubai: 6 – 10 Feb, 10 – 14 April, 03 – 07 July, 11 – 15 Sept 2023

Texas: On Request