Effective Performance Appraisal Management


5 days


20 – 24 March, 26 – 30 June, 9 – 13 Oct, 11 – 15 Dec 2023




The Business Xchange Hub, Marco Polo House
3-5 Lansdowne Road, Croydon, Surrey, CR0 2BX United Kingdom

Course Objective:

You will gain an understanding of the strategic purpose of performance management and the role of an appraisal scheme. You will have a useful checklist for introducing a new scheme or reviewing an existing one. You will have compared your own appraisal paperwork with examples of different kinds and have an understanding of the strengths and weaknesses of each. You will gain confidence in running an appraisal interview so as to get the best from your team, both from their point of view and from yours and your organisation?

Who should attend

This appraisal training course is for any manager who needs an overview of the appraisal process and wants to improve their own appraisal interview skills and develop more effective performance management for their team. Our company works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

This course can also be taken in

Accra:  13 – 17 March, 26- 30 June, 25 – 29 Sept , 18- 22 Dec 2023

Dubai:  06 – 10 March, 29 May – 02 June, 7 – 11 August, 9 – 13 Oct 2023  

Texas: On Request

Course Overview

As a line manager you need to have the skills to prepare and run a successful performance appraisal meeting. Appraising and developing staff is essential to your role. Doing it well and leaving your staff feeling empowered and motivated is what will make the difference to team and individual success.

Course Outline
  • the benefits of appraisal 
    o for the appraisee
    o for the appraiser
    o for the organisation
  • the purpose of appraisals 
    o performance management 
    o objective setting 
    o development and training 
    o career planning
  • different approaches to appraisal 
    o top down v bottom up 
    o scored appraisal v open comments 
    o manager led v appraiser led 
    o 360 degree appraisal, what is it, the benefits and the risks
  • how to introduce a new appraisal scheme: a checklist for managers
  • appraisal paperwork: different approaches
  • appraisal and one-to-one line management
  • preparing for an appraisal interview 
    o as a manager 
    o as an appraisee

running the appraisal interview 
o setting targets 
o integrated target setting 
o using questions to explore issues and open up the discussion 
o giving feedback and receiving feedback

Book this course

please send us your details & someone from our team will get back to you


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