22 – 26 Apr, 9 -13 Sep, 4 – 8 Feb, 10 – 14 Jun, 7 – 11 Jan 2019
Bosses need cooperation, reliability, and honesty from their direct reports. Managers, for their part, rely on bosses for making connections with the rest of the company, for setting priorities, and for obtaining critical resources. If the relationship between you and your boss is rocky, then it is you who must begin to manage it. When you take the time to cultivate a productive working relationship – by understanding your boss’s strengths and weaknesses, priorities, and work style – everyone wins.
This course is not about creating a better filing system or honing your note taking skills, it’s about understanding the value of the relationship you have with your boss, often described as ‘a mutually dependent existence between two fallible individuals.’ You depend on your boss for direction, feedback and support, while your boss depends on you for new ideas, hard work and cooperation to achieve the organisation’s goals. Both sides have needs, and both sides have something to offer. It is a critical relationship worth tending to.
Who should attend
The Centre works with people from all sectors including public sector, voluntary sector, corporate sector and private sector.
This course can also be taken in
Accra: 11 -15 Mar, 15 – 19 Jul, 14 – 18 Oct, 16 – 20 Dec, 18 – 22 Feb 2019
Dubai: 27 – 31 May, 8 – 12 Jul, 5 – 9 Aug, 30 Sep – 4 Oct, 2 – 6 Dec 2019
Texas: on request
This training course is highly interactive and covers the following:
- understanding yourself and the effect you have on others
- the essentials of good workplace communication
- effective listening to resolve problems
- persuasion and influence
- handling complaints
- conflict management and resolution
- dealing with pressure and priorities
- understanding your boss’ working style
- problem solving and creativity