Modern Protocol Management


5 days


27 – 31 March, 10 – 14 JULY, 9 – 13 OCT, 18 – 22 Dec 2023




The Business Xchange Hub, Marco Polo House
3-5 Lansdowne Road, Croydon, Surrey, CR0 2BX United Kingdom

Course Overview

With the evolution of globalization, protocol has become a highly sophisticated and strategic asset in today’s business, military, and diplomatic world. This training will equip you to become a trusted advisor, an expert, and a recognized leader in planning and orchestrating V.I.P. visits, meetings, ceremonies, and special events.

Course Objective:

You will gain a broad understanding of functional business, government, and international protocol, as well as the expertise to confidently and appropriately apply protocol formulas in the most complex or critical situations. Strong personal leadership skill development balances this high quality curriculum, elevating your confidence, preparedness, and professionalism.

Who should attend

This training is designed for professionals who require competency as (or wish to learn the skills necessary to be) an operational protocol officer – one who holds an office of trust, authority or command who must understand and ensure the appropriate rules of international protocol and public affairs. Past attendees have included:
– Government and Industry Protocol Officers
– Embassy Personnel
– Government Relations, International Marketing and Sales Representatives
– Meeting and Special Event Planners
– International Corporate and Government Representatives
– Administrative Professionals
– Private Consultants

This course can also be taken in

Accra: 20 – 24 March, 03 – 07 July, 02 – 06 Oct, 18 – 22 Dec 2023
Dubai: 13 – 17 March, 05 – 09 June, 14 – 18 August , 16 – 20 Oct 2023

Texas: On Request

Course Content

Organisational Excellence
Protocol History and Competencies
Personal Leadership and Emotional Intelligence
Legendary Service
Order of Precedence
Seating Strategies
Titles & Forms of Address
Event management
Flags, Anthems and Logos
General Travel Management
Protocol Logistics
Dining Etiquette
Personal Diplomacy
Business etiquette
Dining skills
Public relations
Protocol officer duties
Sales and negotiations
Presentation skills

Book this course

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Modern Protocol Management

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