Strategy & Effective Performance Management




5 days


23-27 Mar 2020




Holiday Inn Express Hotel,
London Croydon,
1 Priddys Yard Croydon
London, United Kingdom.

Course Overview

Strategy and Effective Performance Management programme will give you the tools you need to implement your strategy and deliver better performance for your organisation. Our performance review tools will help you to manage the process of capturing feedback, prioritising action and challenging your strategy. This will enable you to manage with measures and direct the future of your organisation.

Course Objective:

  • Create a simple map to communicate strategic direction
  • Understand the power of performance measurement in guiding strategy execution
  • Gain a realistic view of what balanced scorecards can and cannot deliver
  • Design KPIs to align activity to strategy and encourage the right behaviour
  • Improve target setting through a 10 step process
  • Validate and challenge strategy using feedback from the performance measurement system.

Who should attend

For those with responsibility for strategy implementation and performance measurement including:

  • Directors and managers who are responsible for implementing strategy, designing and refreshing their scorecards or developing their organisational performance management system
  • Project sponsors and leaders
  • Senior line managers looking to improve their expertise in performance management

Strategic planners

This course can also be taken in

Accra: 16-20 Mar, 4-8 May, 6-10 Jul, 7-11 Sep, 2-6 Nov 2020

Dubai: 6-10 Apr, 1-5 Jun, 3-7 Aug, 5-9 Oct, 7-11 Dec 2020  

Texas: on request

Course Content

Introduction to Strategy

Challenges in executing strategiesDesigning appropriate

performance measures

Setting the right targets

Mapping strategic initiatives.

Managing the performance review process

Using information strategically

Validating strategies.

Performance Management tools

Introduction to EFQM Excellence

Fundamental Concepts of Excellence

Organisational Audit using EFQM

Introduction to BSC

  • Why was the Balanced Scorecard developed?
  • What does it achieve?
  • What type of organization can use the Balanced Scorecard?
  • Understanding the terminology

Benefits of BSC Understanding the Strategic Management plan Design of a BSC

  • Key components
  • Step 1 Perspectives
  • Step 2 Developing strategic themes
  • Step 3 Defining Strategic results
  • Step 4 Creating a strategy map
  • Step 5 Defining strategic objectives
  • Step 6 Developing performance measures
  • Step 7 Setting targets
  • Step 8 Identifying strategic initiatives
  • Step 9 Review of draft scorecard

Challenges of BSC


Planning for BSC


Book this course

please send us your details & someone from our team will get back to you

Strategy & Effective Performance Management

10 + 2 =

Upcoming Courses