The Work of the HR Department
(Part of Humam Resources Management)
COURSE OVERVIEW
DURATION
DATE
30 Jan – 03 Feb, 8 – 12 May, 21 – 25 August, 06 – 10 Nov 2023
FEE
£4000
LOCATION
The Business Xchange Hub, Marco Polo House
3-5 Lansdowne Road, Croydon, Surrey, CR0 2BX United Kingdom
Course Objective:
After studying this course, you should be able to:
- explain the scope of HR
- understand the meaning and nature the HR Department
- appreciate how HR Department works
- describe how HR Department can be informed by a knowledge of labour markets and product markets locally, nationally and internationally
- describe the dynamic nature of global competition and of social and technological trends and their significance for HR practice.
Who should attend
This course is designed for HR professionals, non HR professionals, Directors and managers who want to gain a further understanding of the HR Function
This course can also be taken in
Accra 23 – 27 Jan, 08 – 12 May, 31 July – 04 August, 30 Oct – 03 Nov 2023
Dubai: 30 Jan – 03 Feb, 03 – 7 April, 26 – 30 June, 4 – 8 Sept 2023
Texas: On Request
Course Overview
Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers” job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.
This Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide participants those skills and assist them with certain Human Resource situations.
Course Outline
Module One: Getting Started
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: A History of Human Resources
- A Brief History
- What is Human Resources Today?
Module Three: The Interview Process
- The General Format
- Types of Questions
- Do”s and Don”ts
Module Four: Employee Orientation
- The Orientation Process
- The Role of Management and the Role of Human Resources
- Tips and Tricks
Module Five: Following Up with New Employees
- Daily Checklist for the First Week
- Following Up at the End of the Week
- Weeks and Months Later
Module Six: Workplace Safety
- Understanding Your Role and Responsibilities
- Understanding Local Rules
Understanding Industry-Specific Rules
Module Seven: Dealing with Harassment And Discrimination
- Defining Harassment
- Types of Workplace Discrimination
- A Manager”s Responsibility
- An Employer”s Responsibility
Module Eight: Workplace Violence
- Defining Violence
- A Manager”s Responsibility
- An Employer”s Responsibility
Module Nine: Managing Employee Performance
- Choosing the Time and Place For Feedback
- Types of Employee Appraisals
- Using the Feedback Sandwich
- Encouraging Growth and Development
Module Ten: Disciplining Employees
- Understanding Your Role
- Understanding Your Choices
- Having the Meeting
- Following Up
Module Eleven: Terminating Employees
- Documenting Events
- Preparing for the Decision
- Making the Decision
- Communicating the Decision
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations